FlowFlex Shipping Information

Whilst we aim to maintain the highest level of service, we have been informed by couriers that there may be areas where disruption to delivery services may occur owing to strike action coupled with the any rise in covid infections. In relation to any events beyond our control including strike action causing delays to deliveries we are unable to guarantee any liability. UK Medical Diagnostics Limited are working with a fulfilment centre to dispatch all products purchased on our website. Below you will find the shipping rates for our products. There is further Royal Mail strike action due to take place up to and including 24th December 2022 which may have an impact on deliveries irrespective of the courier company used. For further information please visit the Royal Mail website. We apologise for any inconvenience this may cause. During periods of strike we are unable to investigate orders unless 7 working days have elapsed, excluding strike days. Any delays of orders due to strike activity we cannot accept liability.

FlowFlex Delivery Service

Products will be despatched on the same day if ordered before 1pm (this excludes weekends and bank holidays). All customer purchases will receive a tracking code within 1 working day of the order being placed. During periods of high demand there may be some delays. Our courier cannot guarantee that tracked deliveries will arrive within 24 hours of order placement due to the current Covid-19 situation, but in most cases do arrive within 48 hours if there is a delay.

Postage and Packaging:

Prices are excluding VAT, based on the size, weight and value of the order. Please note wholesale orders will be quoted individually.

Other UK Shipping Locations

Deliveries to the following locations may take up to 3 – 6 working days longer.

  • The Scottish Highlands & Islands
  • The Isle of Wight
  • The Isle of Man
  • Northern Ireland

International Shipping

We currently don’t accept international orders on our website. If you require any other shipping prices to a country outside of the UK, please get in touch via our Bulk Ordering Page.